Flying Groceries

(Informational Flyer)

Flying Groceries Final Poster

Overview:

Flying Groceries is a team dedicated to improving the lifestyle of diabetics in Chapultepec, Mexico. We worked in coordination with the Flying Samaritans to implement our product to the patients in their clinics.

Diabetics in Chapultepec suffered pains from transporting groceries home and need a way to improve their conditions. Through many iterations, our group proposed a cost-free design that hoped to provide useful solutions to improve their health in a the form of an information flyer.


My Role:

Team leader, Researcher, UX Designer

Deliverables:

Prototypes, Final Product (Flyer)

Tools:


Problem:

The diabetic patients of the UC Flying Samaritans medical clinic in Chapultepec, Ensenada need a better way to maintain the health of their feet because they rely on their feet to walk long distances and because their diabetes causes frequent foot problems.

The initial problem was centered around the physical taxation of carrying groceries for the poor locals of Ensenada, who struggle to commute long distances due to chronic corporeal pains. From our research, we noticed that because of their low socio-economic status, many of the patients tend to walk uncomfortably for long periods of time while carrying their heavy groceries.

With regards to education, many people in Chapultepec only speak Spanish and have a junior high school school level of education. Physiologically, much of the community suffers from chronic health conditions, such as diabetes, bad blood circulation, limb loss, and other physical challenges that make mobility difficult and/or uncomfortable. Still, the Flying Samaritans clinic is limited in its financial flexibility and provisions for the local community, since it operates based on donations and volunteers.

Flying Samaritans

Flying Samaritans at UCSD Logo


Understanding:

  1. The diabetic patients do not have a lot of money and need a cost-effective solution. The clinic is also limited in funds.

  2. The diabetic patients need a system to help them carry groceries from the store to their home.

  3. The patients have had previous solutions in the past such as grocery carts(thrown away when broken and only a couple people got carts) and diabetic shoes (expensive) but they are mostly ineffective.

  4. The design solution needs to be cheap and easy to use/build.

  5. The design solution needs to consider sustainability (economic, ecological, and socio-cultural) and reusability.

Maria Profile

Maria User Profile

Maria Empathy Map

Maria Empathy Map

Dr. Hernandez Profile

Dr. Hernandez User Profile

Dr. Hernandez Empathy Map

Dr. Hernandez Empathy Map


Initial Design:

From our initial problem of diabetics needing help carrying groceries, we generated several design concepts:

  1. Cart Me Away: a grocery cart. Idea was scrapped for being too expensive.

  2. Internal Heeling: A specially-designed insole. Idea was scrapped for being expensive and ineffective.

  3. Education on the Right Foot: a brochure on foot health. Idea was chosen for being inexpensive and easy to utilize.

First Concept

Cart Me Away - a cart for transporting groceries

Second Concept

Internal Heeling - makeshift insoles that would improve foot health

Third Concept

Education on the Right Foot - brochure to educate users on proper foot care


Final Design:

How do we create a solution that is both cost-effective and helpful? Our group ultimately decided on creating an informational flyer since it is cheap to print and administer and can be quickly taught throughout the entire community. Many of the other concepts were expensive (economically, ecologically, or socio-culturally), and difficult to administer. A flyer met most of our criterias and we proceeded to iterate on that concept.

The flyer had to be easy to understand (include many pictures), easy to read (includes an English and Spanish version), and simple (includes simple and impactful topics)

We researched all of the topics ourselves to determine which informational pieces would be the most helpful to teach and sent our drafts to the staff at the Flying Samaritans clinic for approval.

Our initial flyer was in English and was sent to a translater to be translated into Spanish. We also created a guide to be sent to the clinic with a how-to guide on how to create and distribute our flyers.

The flyer is also sustainable:

Final Flyer in Spanish

Final flyer design in Spanish

Final Flyer in English

Final flyer design in English

Guide on how to distribute the flyer

How-to guide on how to create and distribute our flyer


Future Considerations:

It would have been immensely helpful to have visited Chapultepec and immerse in the culture to gain a better understanding of what the residents go through.

Applying more in-depth foot care to the diabetic residents would also be helpful. It would be helpful doing more research into various other foot care treatments that we could also apply.


Learnings:

Chapultepec is an entirely different place that many of us in this group experienced for the first time. We learned about the culture and lifestyles of people very different from ourselves. Immersing ourselves in this community has given us a new perspective on how people deal with different issues than what we are used to and will allow us to apply new techniques and ideologies to future projects.